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Shopify Automation Services

Your Shopify automation
needs an owner.

Shopify Flow is a free app on the Basic, Grow, Advanced and Plus plans. Shopify's docs list three things that vary by plan: Send HTTP request needs Grow or above, tasks from custom partner apps need Plus, and usage limits follow your plan's API limits. So the tool isn't what's missing. The judgment is: which tasks to automate, what each workflow checks before it acts, how it's tested before it touches a live order, and who hears about it when it fails. Our Shopify automation services cover all of it, from the manual work your team repeats every week to the failure alert on the last workflow we hand over.

The plan question answered in writing, before scope
Nothing turned on until it's tested against a passing and a failing case
Every workflow ships with an owner and a failure alert

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Right Now, Your Team Is Your Shopify Automation

Someone tags your wholesale and VIP customers by hand. Someone checks stock levels before the weekend and messages the warehouse. Someone opens a support ticket when an order goes sideways, and someone else remembers to tell the email team. None of it’s written down, so all of it breaks on a vacation, a new hire or a Black Friday weekend.

The automation that’s already live isn’t much safer. Sidekick drafts sit inactive until someone turns them on. If the workflows already running were built by whoever had a free afternoon, nobody owns them, nothing alerts anyone when they fail, and when one misfires it’s your name in the Slack thread. Shopify automation services exist to close that gap: the right tasks automated, every workflow owned, and a failure alert on every one.

Meanwhile, a competitor with a smaller team and a weaker product ships the same order with fewer hands on it. They’re not better than you. Their store just stopped depending on someone’s memory first.

Our position

Shopify automation comes with your plan. The judgment doesn't.

Shopify Flow costs nothing on Basic, Grow, Advanced or Plus. Since December 11, 2025, Sidekick can create Flow workflows, and Shopify lists that on Basic through Plus. Access isn't the problem.

Shopify's own documentation describes the rest of the job. Workflows generated by Sidekick are inactive by default, and someone has to turn them on by hand. Shopify's guide to creating workflows warns that "Sidekick might omit business-specific logic in complex workflows that you need to refine before using the workflow." Shopify's changelog adds that workflows with advanced Liquid or custom code may require manual editing.

That isn't a knock on Sidekick. It's Shopify describing a review step. What a workflow should do when a tag already exists, a field hasn't populated yet, or an order doesn't fit the pattern is your business logic, and somebody has to own it.

So that's the job we take on. We inventory the manual work, sort every task into Shopify Flow, an app, custom code or your ERP, read every step of every draft, test before anything goes live, and hand you a written record of what's running. Fast to draft. Tested before it runs. Readable by the next person.

PartnershipShopify Partner
Plans we build onBasic, Grow, Advanced, Plus
Based inDenver, CO
HandoverA written workflow inventory
What we build

What Our Shopify Automation Services Build

Shopify Flow

Shopify Flow Automation, Built To Be Owned

Triggers, conditions and actions built around the work your team repeats every week. Tags often feed your segments, so tagging rules should follow your customer segmentation strategy, not the other way around. For where to start, see the Shopify Flow automations worth building first.

Customer and order taggingEmail and Slack notifications to whoever owns the taskInventory alerts routed to the team that reordersScheduled automations that run on a set cadence
Sidekick

Sidekick Drafts, Read Before They Run

Sidekick can create Flow workflows, and Shopify generates those drafts inactive. We read every step, replace any placeholder, add the business logic a draft can miss, and test it before it touches a live order.

Sidekick drafts found by the sidekick tag Shopify adds to themTest events for a passing and a failing conditionAdvanced Liquid and custom code finished by handSidekick's own edits marked in version history
Connectors

Your App Stack, Wired Into Shopify Flow

Connectors let Flow trigger on an app's data or take an action inside an app. Shopify's list of apps that work with Shopify Flow had 91 entries as of September 2026. For a Klaviyo stack, Klaviyo stays the sender: Flow tags the customer or pushes an event, and Klaviyo email marketing runs the message.

Klaviyo: a Track an event call from FlowGorgias: a Create a ticket action when an order needs a personReviews and loyalty apps, including Okendo, Yotpo, Stamped, Loox and SmileListed isn't live: Klaviyo retired its Create a campaign action on October 16, 2025
Custom Logic

Custom Code Where Flow's Actions Stop

When no built-in action fits, the build moves to code. Run code supports ECMA2020 JavaScript. Send Admin API request can use most mutations in the GraphQL Admin API, including ones Flow doesn't offer as actions yet. Send HTTP request is available on Grow, Advanced and Plus.

JavaScript in Run code steps for logic a condition can't expressAdmin API mutations Flow has no action for yetSend HTTP request on Grow, Advanced and Plus
Shopify Plus

Custom Flow Tasks For Shopify Plus Automation

Shopify Plus is the only plan where your store can use Flow tasks created by custom partner apps. Shopify's Flow developer docs say a custom app's Flow extensions are available only to a Plus store that has the app installed.

Custom triggers and actions from your own appNo custom conditions: Shopify doesn't let developers build condition tasksA written answer on whether your build needs Plus at all
Monitoring

Shopify Automation You Can Audit A Year From Now

Shopify's Flow troubleshooting docs say error notifications can be built as a workflow using the Workflow error occurred trigger, with one notification per workflow version. We build that alert into every workflow we ship.

A failure alert on the Workflow error occurred triggerA note on each workflow: what it does and who owns itVersion history showing who edited, activated or deactivated a workflow, and whenRun search reaches back 14 days, so a monthly check misses things

Find Out What Your Team Should Stop Doing By Hand

A free Growth Audit looks at the manual work your team repeats, which of it belongs in Shopify Flow, an app, custom code or your ERP, and which of Flow's plan-specific items your build would need. Not a sales call. Not a quote request.

Plan fit

What Shopify Plus Automation Adds, And What It Doesn't

Flow's plan gate is three lines long. Read them before anyone quotes you an upgrade.

Shopify Flow is a free app on the Basic, Grow, Advanced and Plus plans. Shopify’s Flow documentation lists exactly three things that vary by plan, and only one of them is Plus-only: tasks created by custom partner apps.

The Send HTTP request action is limited to Grow, Advanced and Plus. Flow’s usage limits follow your plan’s API limits, and Shopify’s API rate limits give the GraphQL Admin API 100 points a second on standard plans, 200 on Advanced and 1,000 on Plus. Shopify’s help pages for Run code and Send Admin API request list no plan requirement. For B2B, Shopify’s pages disagree: its B2B plan features page marks Shopify Flow using B2B objects on all four plans, while Flow’s template examples page still limits the B2B companies used in B2B workflows to Plus.

Outside that B2B note, the Shopify Plus automation question comes down to two things: whether your build depends on a custom partner app’s Flow tasks, and whether your workflow volume needs Plus’s larger API budget. We answer both in writing, before scope. If Plus is the right call, we’ll say so. If it isn’t, you build on the plan you already pay for.

  • +Shopify Flow: free on Basic, Grow, Advanced and Plus
  • +Send HTTP request: Grow, Advanced and Plus
  • +Custom partner app tasks: Plus only
  • +Usage limits: set by your plan's API limits
Where Flow stops

Where Shopify Flow Automation Stops, And What Takes Over

Volume

A 1,000-Workflow Ceiling And Crowded Triggers

Per Shopify's troubleshooting docs, Flow limits a store to 1,000 workflows, active and inactive, and warns you when more than 10 active workflows use the same trigger. Shopify's guide to optimizing workflows names the Product variant inventory quantity changed trigger as a high-volume example: it runs for every inventory change.

Workflows that share a trigger, consolidatedA query filter on every Get data actionGet data returns 100 items at most, and For each iterates 1,000High-volume workflows reviewed before peak season
Timing

No Promised Completion Time

Shopify's workflow docs say there's no defined length of time for a workflow to complete. Some order fields, including fulfillments, UTM parameters and risk levels, populate asynchronously, so a workflow that reads them at order creation may not see them yet.

Wait capped at 90 days in total and 40 wait stepsA 36-hour combined execution limit on every workflow sectionScheduled runs no more often than every 10 minutes
Code

Run Code Has Hard Limits

Run code supports ECMA2020 JavaScript, without the NodeJS or CommonJS APIs or module imports. It can't make HTTP calls, execution is limited to 5 seconds, and memory is capped at 10MB.

Outside calls through Send HTTP request, on Grow and aboveHeavier processing moved to an app or a custom appSend Admin API request for mutations only, not GraphQL queries
Upkeep

A New Shopify API Version Every 3 Months

Flow runs on a set Admin API version and adopts new ones as soon as possible, and Shopify releases a new API version every 3 months. Shopify resolves changes between versions automatically when it can, and Shopify's Send Admin API request docs warn that the action "might fail if it uses a mutation or field that was changed or deprecated." When a replatform is in play, our Shopify migration services reconnect every integration in staging and test flows, segments and automations end to end against the new store data.

Some workflows need updating when fields change or are deprecatedOne error alert per workflow version, then another after 30 days or an editNotes that turn the next API change into a lookup
Sync

Sync Is Where Shopify Automation Hands Off

Our position: Flow is good for tagging, notifications and routing rules around an integration, but it isn't a sync engine. Keeping two systems in step is the integration's job.

Data sync between Shopify and your ERPBulk backfills beyond Get data's 100 items and For each's 1,000Any field both systems want to writeOne system owns each field
Handoffs

Where Shopify Automation Hands Off To An App Or Your ERP

When Shopify Flow is the wrong tool, we say so in writing and name what replaces it: an app, a custom app, or an integration. Sometimes that’s a subscription app and our Shopify subscription setup work. Sometimes it’s the ERP.

Around an ERP integration, Flow does what it’s good at: tagging, notifications and routing rules. Flow isn’t a sync engine, so keeping inventory, prices or orders in step between two systems belongs to the integration, and one system owns each field. It’s the same rule our B2B ecommerce agency work runs on, including the payment-terms automation for wholesale accounts. The mechanics of a clean sync are in our guide to Shopify ERP integration.

How it works

How A Shopify Automation Engagement Runs

We Diagnose What Your Team Does By Hand

It starts with a free Growth Audit. We inventory the manual work first: the tagging, the stock checks behind your Shopify inventory management, the support handoffs, the steps around returns management on Shopify. Every task gets one of four labels: Shopify Flow, an app, custom code, or the ERP. No assumptions. No selling you workflows you don't need.

We Answer The Plan Question In Writing

Before scope, not after. You get a written answer on which of Flow's three plan-specific items your build depends on: Send HTTP request on Grow and above, custom partner app tasks on Plus, and the API budget your volume needs. If the plan you're on covers it, that's what the document says.

We Map Every Workflow Before We Build It

Each workflow gets a named trigger, its conditions, an owner, and a failure alert on the Workflow error occurred trigger. Workflows that share a trigger are consolidated, and every Get data action carries a query filter. Each one gets a note saying what it does and who owns it, so the next person can read it.

We Test Before Anything Goes Live

Nothing is activated untested. Each workflow goes through a Flow test run with at least one passing and one failing case. Shopify's test runs are isolated from your live store, so tags don't get added and internal emails don't go out while we test. A Sidekick draft is a draft: we read every step and replace any placeholder before it's turned on.

We Hand Over A Written Workflow Inventory

Every workflow's trigger, purpose, failure alert and owner, in one document you keep. It's the map for your next hire, your next audit and your next replatform.

We Review High-Volume Workflows Before Peak

Anything on a high-volume trigger, such as inventory quantity changes, gets reviewed before peak season as part of your Black Friday readiness. The busiest weekend of the year is the wrong time to find out a workflow was built for a quiet Tuesday.

Bring Us The Workflows You Never Turned On

If Sidekick drafts or half-built workflows are sitting inactive in your store, bring them to a free Growth Audit. We'll tell you which are worth finishing, which belong in an app, and which to delete. No obligation.

The shift

What Changes When Your Shopify Automation Has An Owner

Tagging happens when someone remembers
Tagging rules run on a trigger, not on someone's calendar
A Sidekick draft goes live without anyone reading it
Every step read and tested before it's turned on
A workflow fails and nobody hears about it
Every workflow has an owner and a failure alert
Nobody can say what a workflow does or who built it
Each workflow carries a note with its purpose and owner
A dozen workflows fire on the same inventory trigger
Shared triggers consolidated, every Get data filtered
Nobody's sure whether automation needs Shopify Plus
You know which of Flow's three plan-specific items your build needs
Your automation lives in one person's head
A written inventory of every workflow, trigger and owner
AI in operations

What Sidekick Changes About Shopify Automation

Sidekick has made the first draft cheap. Since Shopify’s December 11, 2025 update, it can create Flow workflows. Shopify’s help center says it can also generate simulated test events for a passing and a failing condition, fix a workflow that won’t save, write the Liquid for a step, and make optimization fixes such as query filters on Get data, with its changes marked in version history.

It hasn’t changed who’s accountable when a workflow tags the wrong customers or pings the wrong team at 2 a.m. That’s still a person, and it should be a named one. If you’re weighing AI elsewhere in the business, we’ve written about AI support costs on the help desk and agentic commerce on the catalog side.

See how we work across the platform on our page about BLKDG as a Shopify Partner. You built something worth finding. We make sure every workflow behind it has an owner, a note and a failure alert.

Questions

Shopify Automation Services, Before You Ask

Shopify Flow workflows, reviewed Sidekick drafts, connector apps such as Klaviyo and Gorgias, custom logic with Run code and the Admin API, custom Flow tasks on Plus, and monitoring. Every workflow ships with a named trigger, its conditions, an owner and a failure alert, and you get a written inventory of all of it at handover.

Shopify Flow is a free app on the Basic, Grow, Advanced and Plus plans. Shopify's docs list three plan-specific items: the Send HTTP request action needs Grow, Advanced or Plus, tasks created by custom partner apps need Plus, and usage limits follow the API limits of your plan. Shopify's pages for Run code and Send Admin API request list no plan requirement. Nothing else in that plan note varies by plan, though Flow's template examples page still limits B2B companies in B2B workflows to Plus, while Shopify's B2B plan features page lists Flow with B2B objects on all four plans.

Only for specific builds. Plus is the only plan where your store can use Flow tasks created by custom partner apps. Flow's usage limits also follow your plan's API limits, and Shopify's GraphQL Admin API allows 1,000 points a second on Plus, against 200 on Advanced and 100 on standard plans. If your build doesn't depend on a custom app's Flow tasks, your volume fits your current plan, and it doesn't use B2B companies, which one Flow page still limits to Plus, you don't need Plus for automation, though Send HTTP request does need Grow or above. We answer the plan question in writing before scope.

It can draft them. Since December 11, 2025, Sidekick can create Flow workflows, and Shopify says it works well for customer and order tagging, email and Slack notifications, inventory alerts and scheduled automations. Shopify also says workflows generated by Sidekick are inactive by default, that Sidekick might omit business-specific logic in complex workflows, and that workflows with advanced Liquid or custom code may require manual editing. Generating them requires a desktop device. A Sidekick draft is a draft: we read every step and replace any placeholder before anything is turned on.

No. For a Klaviyo stack, Klaviyo stays the sender. Shopify Flow tags customers or pushes a Track an event call into Klaviyo, and Klaviyo runs the message. Your welcome, cart and win-back emails stay in Klaviyo, where our Klaviyo email marketing team builds them. Shopify automation handles the store-side work those messages depend on.

When the job needs custom code that calls outside systems, heavy processing, guaranteed timing, bulk data or two-way sync. Run code can't make HTTP calls, and it's limited to 5 seconds and 10MB of memory. Workflows have no defined completion time. Get data returns at most 100 items and For each iterates at most 1,000. Flow isn't a sync engine for ERP data. When Flow is the wrong tool, we say so in writing and name what replaces it: an app, a custom app, or an integration.

Plan for them as part of the migration, not after it. Our Shopify migration services reconnect every integration in staging before launch and test flows, segments and automations end to end against the new store data. The written workflow inventory from an automation engagement is the checklist for that rebuild: every trigger, purpose, failure alert and owner.

Nothing, and there's no obligation attached. It's a clear look at the manual work your team repeats, which of it belongs in Shopify Flow, an app, custom code or your ERP, and which of Flow's plan-specific items your build would need. Not a sales call. Not a quote request.